Privacy Policy
We like puns. We also take your privacy seriously.
Last updated: September 29, 2026
What Information We Collect
When you place an order with The Pun House, we collect the information needed to process and fulfill your order. This may include your name, email address, phone number, shipping address, order details, and payment-related information.
We may also receive information you choose to provide when you contact us about an order or another question.
How We Use Your Information
We use information we collect to:
- Process and fulfill orders.
- Arrange shipping and provide order tracking.
- Communicate with you about your order.
- Respond to customer support requests.
- Maintain and improve our website and services.
- Understand website usage when analytics consent is provided.
- Protect the website and our customers from fraud or misuse.
Payments
Payments are processed through Stripe. The Pun House does not directly store your full payment card number on our servers. Stripe may collect and process payment information according to its own privacy policy and terms.
Analytics & Cookies
We use Google Analytics to understand how visitors use The Pun House website and to help us improve the experience.
Analytics is only enabled after you choose to accept analytics cookies through our consent banner. If you decline analytics, we do not load our Google Analytics tracking.
Other Service Providers
We use trusted third-party services to operate parts of The Pun House, including website hosting, database services, image storage, payment processing, email delivery, and analytics. These providers may process information as necessary to provide their services to us.
Order & Customer Information
We retain order and customer information for purposes such as fulfilling orders, providing customer support, maintaining business records, and handling disputes or other legitimate business needs.
Your Choices
You can decline analytics cookies when you visit the website. You can also contact us with questions about information associated with your orders or communications with us.
To contact us, email ruby@thepunhouse.com.
Changes To This Policy
We may update this Privacy Policy from time to time as our website, services, or business practices change. The updated version will be posted on this page with a revised date.
Questions?
We're happy to help. Contact our team.