Returns & Exchanges
We make every order just for you, so here's what to know if something isn't quite right.
Made To Order
Every Pun House order is made to order. Because of this, we do not accept returns or offer refunds for change of mind, incorrect selections, or orders you simply no longer want.
Something Wrong With Your Order?
If there's a problem with your order — for example, it arrives damaged, there's a mistake with your order, or something just isn't right — please reach out to our team.
Email us at ruby@thepunhouse.com. We'll review the issue and do our best to figure out what we can do to make it right.
Have A Question?
We're happy to help. Contact our team.